SOP-Based Function Training
Digitise your operating procedures into AI-coached learning experiences so employees actually know and follow your processes — with certification and measurable completion.
Book a Needs Assessment
The Gap
SOPs Exist on Paper. Employees Don't Follow Them.
Most SMBs have documented SOPs — but they live in a shared drive, a printed folder, or someone's email. New employees skim them once during induction, if at all. Experienced employees have their own version of the process. Compliance is ad hoc.
The SOP exists. The training does not. YPD closes that gap.
The MTS Approach
Process Adherence That Is Measurable
YPD converts your existing SOPs — in any format — into AI-coached training directives on the YPD Mindset Coach platform. Module-by-module coaching sessions, quiz verification, and certification levels. You know exactly who has been trained, at what level, and when.
How It Works
From Your SOP Document to a Certified Team
01
You Provide Your SOPs
Upload in any format — Word, PDF, slide deck, or plain text. YPD handles the conversion.
02
YPD Builds the Directive
AI generates a Knowledge Brief, module-by-module coaching path, and a quiz pool. You review and approve.
03
Learners Complete & Certify
AI-coached sessions per module. Quiz-verified. Certification awarded: Practitioner, Proficient, or Expert.
Certifications
Three Levels. All Configurable.
Certification levels are based on assessment score. Pass threshold (default 70%) and maximum attempt limits are configured per directive per your requirements.
Practitioner
Foundational competency demonstrated. Appropriate for new joiners and first-time SOP exposure.
Proficient
Solid working knowledge with higher quiz performance. Recommended for experienced role holders.
Expert
Comprehensive mastery. For trainers, team leads, and compliance-critical roles.
Coverage
Any Business Function
Operations
Shift handover, inventory management, quality checks, safety procedures
Sales
Lead handling, quotation process, client communication protocol
Customer Service
Complaint resolution, escalation procedure, service recovery
Finance & Admin
Expense submission, invoice processing, audit documentation
HR & Compliance
Joining formalities, leave policy, grievance procedure
Ready to Make Your SOPs Stick?
Bring your SOP documents. We will scope the training programme, estimate the directive count, and propose a delivery timeline.